Delete your Sparky account
You can delete your Sparky account, and the data that goes with it, at any time.
In the app
- Open Sparky and go to Settings › Account.
- Tap Delete account and confirm.
Delete some of your data, keep your account
- Remove photos, albums, your status or any profile detail in My profile; they're deleted from our server at once.
- Delete a chat, or take back access to your private photos, from the chat.
- Erase your activity (who you viewed, liked or met) in Settings › Your data.
- Or email us at the address below and say what you'd like deleted.
Without the app
Email info@sparky.mobi with the subject "Delete my Sparky account". Send it from the email address of the Google or Apple account you sign in with, or include the phone number you sign in with, so we can find your account. We may ask you to confirm before we delete it.
What is deleted
- Your profile, photos, albums, status updates, likes, beacons and everything else our server holds about your account, at once.
- Your messages: they are end-to-end encrypted and kept on your phones; deleting the account erases them from your phone and stops the delivery of any still waiting on our server.
- Copies in our backups are gone within five weeks.
What is kept, and for how long
- A proof that you gave your consent, without anything that names you, for three years.
- Reports about the account and moderation decisions, for a year after the deletion, so moderators recognise someone who comes back; the moderators' audit log for two years.
- Your username is held for nobody for a year.
Details are in our privacy policy (Datenschutzerklärung).